There’s more to being a public accountant than tax!

Richard Brewin • October 19, 2023

Since running a poll last week on whether accountants should be inspirational, I’ve had some brilliant conversations around the globe.

Results first: 100% of voters agreed we should be, although almost 1 in 5 didn’t then know how. That’s okay, we can fix that.



I’ve followed up the question in my conversations.

Since running a poll last week on whether accountants should be inspirational, I’ve had some brilliant conversations around the globe.


Results first: 100% of voters agreed we should be, although almost 1 in 5 didn’t then know how. That’s okay, we can fix that.


I’ve followed up the question in my conversations.


·     Should we aim to be more inspirational?

·     Should we challenge more?

·     Should we be bolder?


Yes! Yes! Yes!


There’s plenty of agreement but is there action?


Okay, it’s not for everyone, and I’m not being derogatory of those accountants who focus on getting the job done, we all have a place in the process of providing client service, but we don’t talk about being inspirational, challenging more and being bolder enough, if at all!

Here’s the thing…


I know, from years of conversations, that, for many accountants, their driver is to make a difference.


I know, from conversations every day, that the need to change the behaviour and perception of both clients and teams is a primary challenge for accounting firm leaders. Lovely clients and lovely teams but both need to step up if change is to be effected.


You don’t effect change by taking the same approach that you’ve always done. Being inspirational, challenging more and being bolder needs to become part of the conversation.


We don’t need to be heroic to be inspirational. We just need to set a standard with a clarity and a consistency that others can draw strength and direction from.


We don’t need to work harder to challenge more. We just need to raise the bar for ourselves, our team and our clients and show that we have the trust, support and guidance to create successful outcomes.


We don’t need to become someone who we are not in order to be bolder. We just need to be more committed and honest with ourselves, our teams and our clients.


To kick things off, especially if you are one of the 20% who don’t know how to:-


1.   Set the standard

2.   Be true to your values

3.   Communicating clearly

4.   Be positive

5.   Lift others up, don’t knock them down

6.   Value time

7.   Show respect

8.   Face up to challenge

9.   Promote the value of learning


In other words, be you but on a good day, every day and, in the words of rock legends Crowded House, “Always bring the weather with you”.


How do you change your firm?


·     Be inspirational!

·     challenge more!

·     be bold!

By Richard Brewin December 5, 2025
In the Accountant/client relationship, “yes” often feels like the default. Yes to urgent requests. Yes to timeline shifts. Yes to “just one more thing” added to the scope. We want to say yes to our clients. We want to support them, be helpful and build more work, but every unqualified additional yes becomes an invisible cost; on your time, your margins, and your wellbeing.  Bold accountants think differently. They know that “no” isn’t rejection. It’s honest and professional. It’s a strategic decision that protects quality, strengthens relationships, and reinforces your value.
By Richard Brewin November 28, 2025
Let’s be honest, most business owners have a perception of an accountant that probably falls far short of our ambitions. They want someone who helps them make sense of the chaos, plan for growth, and sleep better at night knowing someone’s got their back, but their accountant doesn’t usually spring to mind as this person. What they dream of is a coach, not an accountant, but, weirdly, they often don’t trust coaches but do trust their accountant. Their accountant can be both, so the client gets the trust and the coaching
By Richard Brewin November 17, 2025
Artificial Intelligence isn’t the future of accounting — it’s here now. From automating repetitive tasks to delivering deeper insights, AI is transforming the way we work, serve clients, and lead teams. But for firm leaders, success isn’t just about implementing technology; it’s about doing it strategically, responsibly, and humanely .  Before diving into the ‘how’ and making piecemeal decisions, accounting firm leaders need to consider the ‘why’…and its not as simple as “because everyone else is”.