Is yesterday the right place to start?

Richard Brewin • June 3, 2021

Revolution or evolution in your firm

Accounting firms, in general, take an evolutionary route to progression. We look at what we did yesterday, learn from it and look to see what we can change to improve our performance tomorrow.

 

It’s a step by step route that allows us to build on what we know. It can be a slow route to change but its progressive and sound.

 

It’s certainly better than staying in yesterday’s world.

 

But what if things have changed so quickly or so fundamentally that yesterday is no longer relevant. Are we starting from the wrong place?

 

The role of the accountant hadn’t changed significantly in 500 years. Our core product was turning the incomplete records of clients into legally compliant records and filings. We could get better at it every day, and we could add to our client service, by learning from our yesterdays but our role and purpose remained the same. Clients needed accountants to fulfil their obligations.

 

Digital transformation has disrupted that.

 

Our competition is no longer the other accountants on the High Street but global and from multiple sources.

 

Clients have multiple options for meeting their needs.

 

People and lifestyles have changed. The needs and goals of our clients and teams are not the same.

 

Our own needs and goals have changed.

 

As we look to the future of our firms, should we still be starting from yesterday or do we need to break the existing evolutionary line and start afresh?

 

Ask yourself: If you were starting an accounting firm today:-

 

*     What would it look like?

*     What would it do?

*     How would it do it?

*     Who would it’s clients be?

*     What would it need?

 

Rather than changing today by looking at yesterday, our aim here is to start our changes by looking at tomorrow.

 

Once you know what you want tomorrow to look like, then you can start planning change from where you are today. It may look very different to a plan previously built on yesterday.

 

Whether this results or revolution or more rapid evolution will depend on how differently your view of tomorrow is but this simple change of thinking can make a huge difference to the steps that you take and the rate at which you take them.

 

Worth a thought?

 


By Richard Brewin December 5, 2025
In the Accountant/client relationship, “yes” often feels like the default. Yes to urgent requests. Yes to timeline shifts. Yes to “just one more thing” added to the scope. We want to say yes to our clients. We want to support them, be helpful and build more work, but every unqualified additional yes becomes an invisible cost; on your time, your margins, and your wellbeing.  Bold accountants think differently. They know that “no” isn’t rejection. It’s honest and professional. It’s a strategic decision that protects quality, strengthens relationships, and reinforces your value.
By Richard Brewin November 28, 2025
Let’s be honest, most business owners have a perception of an accountant that probably falls far short of our ambitions. They want someone who helps them make sense of the chaos, plan for growth, and sleep better at night knowing someone’s got their back, but their accountant doesn’t usually spring to mind as this person. What they dream of is a coach, not an accountant, but, weirdly, they often don’t trust coaches but do trust their accountant. Their accountant can be both, so the client gets the trust and the coaching
By Richard Brewin November 17, 2025
Artificial Intelligence isn’t the future of accounting — it’s here now. From automating repetitive tasks to delivering deeper insights, AI is transforming the way we work, serve clients, and lead teams. But for firm leaders, success isn’t just about implementing technology; it’s about doing it strategically, responsibly, and humanely .  Before diving into the ‘how’ and making piecemeal decisions, accounting firm leaders need to consider the ‘why’…and its not as simple as “because everyone else is”.