Coaching: Finding the changes that turn good into world class

Richard Brewin • March 12, 2018

Years before Dave Brailsford came up with his ‘marginal gains’ philosophy for British cycling, John Wooden, the legendary head coach of UCLA basketball was winning titles and smashing records of his own:

“It’s the little details that are vital. Little things make big things happen”

It’s a great approach. So many look for the magic button, the big fix and end up frustrated by their lack of success. Little things are easier to fix, easier to progress.

Coaching is about identifying those little things and finding ways to implement them in, or eradicate them from, the individual, the team or the firm.

It’s not about having a checklist for what firms should and shouldn’t do but about having the skills and understanding to recognise what little changes will achieve the most relevant improvements and how to get the recipient to embrace such change. Coaching fails if you alienate the subject.

No matter how skilled or experienced we are in our own roles, the perspective and independence of the coach brings an ability to enhance performance that we simply can’t achieve on our own.

The best coaches don’t seek change for change sake however. Those who fail are those who try to impose. Coaching is about getting the best out of the recipient, working together to achieve their goals, not the coach’s own. That way you guarantee engagement.

In our coaching, we work alongside the client to meet their challenges, raise the levels of their performance and hit the targets they’ve set. We seek to get the best out of their managers, their teams and their systems, We look to make the most of their client relationships and raise the profile of their brand to deliver better rewards.

We can do this with you.

By Richard Brewin June 5, 2025
All accountants are the same! We’ve all heard it said. It’s nonsense, of course, but, when you are asked what it is that your firm does that differentiates it from other accounting firms, it can be a challenge to come up with something tangible.  Accounting firms tend to offer similar services, that’s what makes them accounting firms. Differentiating from competitors based upon services provided is therefore an issue.
By Richard Brewin April 2, 2025
Question… Should accountants charge for the additional work and obligations they will have when MTD ITSA finally comes into play next April? Not sure? Let me ask another one… Should business owners and taxpayers be expected to pay for the work that their accountant does for them and for the expertise that they receive? Put down in black and white, the answer seems obvious but there are many in the profession who are losing sleep over this issue.
By Richard Brewin February 25, 2025
Accountants selling to their clients is a topic as old as the profession itself. I regularly hear criticism from those looking to monetise the accountants’ relationships with their clients that “accountants can’t sell”. I also come across an attitude within the profession that “accountants shouldn’t sell to their clients…it’s unprofessional…it’s not what my clients expect”.  Let’s tackle the issue.